Privacy Policy

This policy explains what personal information Organic Uncle collects when you use organicunclemart.com, why we collect it, and what we do with it.

Who we are

Organic Uncle, a proprietorship with its registered office at 4th Floor, B/404, Jal Darshan Flats, Singanpor Road, Katargam, Surat, Gujarat 395004, India. For any privacy question, contact organicuncle87@gmail.com.

What we collect

Information you give us: name, delivery and billing address, email address, phone number, and the contents of any message you send us.
Order information: what you bought, when, and the amount paid. We do not see or store your full card number — payments are handled by our payment provider.
Device and usage information: collected automatically when you browse, including IP address, browser type, pages viewed and time spent. This comes from cookies and similar technologies.

Why we use it

To take payment, pack and deliver your order, and keep you updated on it
To answer your questions and provide support
To screen orders for fraud or risk
To send marketing messages, but only where you have asked to receive them
To understand how the site is used so we can improve it

Who we share it with

We share personal information only where it is necessary to run the shop:

Shopify, which hosts and powers this online store
Payment providers, to process your payment securely
Courier and logistics partners, to deliver your order
Government or law enforcement, where we are legally required to do so

We do not sell your personal information.

Marketing

If you have opted in to marketing emails, you can withdraw at any time using the unsubscribe link in any message, or by emailing us. Withdrawing consent does not affect transactional messages about orders you have placed.

Cookies

The site uses cookies that are necessary for the cart and checkout to function, along with analytics cookies that help us understand usage. Most browsers let you refuse or delete cookies, though disabling essential cookies will prevent checkout from working.

How long we keep it

Order records are kept for as long as required for tax, accounting and legal purposes. Marketing contact details are kept until you unsubscribe.

Your rights

You may ask us to provide a copy of the personal information we hold about you, correct anything inaccurate, or delete it where we are not required to keep it. Email organicuncle87@gmail.com and we will respond within a reasonable period.